Leadership and Supervision

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Leadership and Supervision Skills. (LE-M03)

PURPOSE OF COURSE:   This 16-hour program has been designed by James Wagner and Associates, LLC for the purpose of providing training for police supervisors that incorporates adult learning theories and problem-based learning. This course will enable police supervisors to be effective at their jobs.

COURSE OVERVIEW:      The primary focus of the course will be to provide police supervisors with the specialized skills, knowledge, and abilities needed to effectively supervise staff at their agencies.

COURSE GOALS:    The goals of this course are to:

  1. Identify the differences between the concepts of leadership and supervision.

  2. Identify legal requirements placed on police supervisors.

  3. Discuss the components of Leadership.

  4. Discuss the components of Supervision.

  5. Identify the importance of Emotional Intelligence in the supervision of police personnel.

  6. Discuss conflict resolution strategies and their use with peers and subordinates.

  7. Discuss Employee Assistance Programs.

  8. Engage in case studies and identify what steps would be required in the student’s own agency and the resources available to assist them.

  9. Identify the components of managing an incident.

Interpersonal Skills for the Police Supervisor (LE-C01)

PURPOSE OF COURSE:   This 8-hour program has been designed to help Supervisors integrate communication skills, conflict resolution strategies, and relationship building to improve their ability to supervise and lead.

COURSE OVERVIEW:      The primary focus of the course will be to provide practical skills that the student can use to improve their ability to supervise and lead.

COURSE GOALS:    The goals of this course are to:

  1. Identify the role of emotional intelligence in conflict resolution and leadership.

  2. Identify the concepts of the 4 A’s of Supervision and the 6 B(e)’s of Leadership.

  3. Identify the skills required to engage in conflict resolution.

  4. Identify the 5 different conflict resolution strategies.

  5. Identify the role of communication in conflict resolution.

  6. Demonstrate an ability to use each of those strategies appropriately.

  7. Identify the methods of communication and their proper use.

  8. Demonstrate active and reflective listening skills.

  9. Practice Messaging and identify the importance of structuring the message for the listener.

  10. Identify the components of conversational communication and how to use them to improve effectiveness.

  11. Discuss how to deliver a “hard message.”

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